Contact Us
Please get in touch so we can assist with your I.T. support query.
We are always happy to help!
Christmas opening hours
Our office will close from 25/12/2024 to 01/01/2025, and re-open on 02/01/2025.
During this period, clients can contact the helpdesk via [email protected] as usual.
If you are unable to send an e-mail, please call 01423 859 011 (option 1) and leave a voice mail.
Please note, the cut-off date for pre-Christmas deliveries is 19/12/2024.
Support Services
Please follow these instructions to log a service request. This ensures we can resolve your issue quickly and efficiently.
General Support
To log a support ticket, please contact us via e-mail:
If you are unable to send an e-mail, please call us instead:
Out of hours Emergencies
If your support query is business critical and outside normal office open hours (see below) please call our emergency number:
Leave a message with your full name, contact details (telephone and e-mail) and a description of the problem.
Our Office
Open Hours
Standard opening hours for our office are:
| Weekdays* | 09:00 - 17:30 |
|---|---|
| Weekends | Closed |
* Excludes bank holidays.
Address
RCN Networks Ltd The Innovation Centre Hornbeam Business Park Hookstone Road Harrogate North Yorkshire HG2 8QT
New Customers
If you would like to discuss how our managed I.T. services can benefit your business, please get in touch.